Orders & Shipping

When will I receive my order?

Orders are processed the same day and typically delivered within 2–3 business days across the USA.

How do I track my order?

You will receive a tracking number via email once your order is shipped.

Do you ship internationally?

No, we currently only ship within the United States.

I entered the wrong shipping address. What now?

Please contact us immediately. If the order hasn't shipped, we can update the address.

My order says "Returned to Sender." What happens next?

If your package is returned to us, we’ll contact you to arrange reshipment or issue a refund.

Payments & Billing

What payment methods do you accept?

We accept Stripe (credit/debit cards) and PayPal.

What currency are your prices in?

All prices are listed and charged in USD (United States Dollars).

I’m seeing a payment error. What should I do?

Ensure your payment details are correct or try another payment method. If the issue persists, contact us.

Returns & Exchanges

What is your return policy?

We offer a 30-day hassle-free return policy. Items must be unused and in original packaging.

How do I exchange an item?

Email us with your order number and item details. We’ll guide you through the exchange process.

I received a damaged/defective product. What now?

We’re sorry! Please send photos of the damage to contact@saddlebrown-gull-655946.hostingersite.com. We’ll arrange a replacement or refund.

I received the wrong item. What should I do?

Contact us immediately and we’ll correct the mistake at no cost to you.

Technical Support

The website isn’t loading properly. What should I do?

Try refreshing the page or clearing your browser cache. If the problem continues, please reach out to us.

I’m getting errors while placing an order. What can I do?

Try again or use a different browser/device. If the issue persists, contact our support team for help.

Still Need Help?

Email us at: contact@saddlebrown-gull-655946.hostingersite.com

Call us at: +1 (909) 220-5335